Phone Support in Hosting
All of our hosting plans include phone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you can give us a call and find out more about our solutions or if we meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you can contact the phone number that is closer to you. In case you're an existing customer, we will help you in a timely manner with any general and billing matters and with multiple technical matters in order to save you time and efforts - we acknowledge the fact that sometimes it is much easier speak with a live person to get things done promptly. Certainly, some problems simply cannot be resolved on the telephone, so if this is the case you'll be able to use our ticketing system.
Phone Support in Semi-dedicated Servers
If you need more information regarding the semi-dedicated servers that we offer, you can call any of the three support lines that we have across the globe - in the United States, Great Britain and Australia. Thus, you have the option to check ahead of time whether our services are appropriate for your websites. In case you're already our customer and you've got a semi-dedicated account, you have the option to contact us on the phone for 14 hours a day about any billing or general queries. For entirely tech issues you will need to use our ticketing system and get in touch with our technical support since sometroubles simply require extra time to be dealt with, still we will help you on the phone with quite a few minor technical issues as well, saving you time and efforts.