You can find lots of hosting suppliers on the market, but many of them are resellers that have minimal resources, particularly when it comes to support. A way to distinguish them is the option to reach the company by phone. The type of support that you can receive through this way of communication will vary based on the supplier - some provide you with professional telephone support, various others offer basic and customer support only since some issues are more time-consuming and it is a lot less difficult to be resolved via a ticket, particularly if the issue has to be escalated. Still, it is good to know that you can always get in touch with your web hosting supplier because there're numerous small-scale issues which can be taken care of without difficulty and timely through a telephone call, not mentioning that you're able to get additional info for the services before you become a customer.

Phone Support in Hosting

All of our hosting plans include phone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you can give us a call and find out more about our solutions or if we meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you can contact the phone number that is closer to you. In case you're an existing customer, we will help you in a timely manner with any general and billing matters and with multiple technical matters in order to save you time and efforts - we acknowledge the fact that sometimes it is much easier speak with a live person to get things done promptly. Certainly, some problems simply cannot be resolved on the telephone, so if this is the case you'll be able to use our ticketing system.

Phone Support in Semi-dedicated Servers

If you need more information regarding the semi-dedicated servers that we offer, you can call any of the three support lines that we have across the globe - in the United States, Great Britain and Australia. Thus, you have the option to check ahead of time whether our services are appropriate for your websites. In case you're already our customer and you've got a semi-dedicated account, you have the option to contact us on the phone for 14 hours a day about any billing or general queries. For entirely tech issues you will need to use our ticketing system and get in touch with our technical support since sometroubles simply require extra time to be dealt with, still we will help you on the phone with quite a few minor technical issues as well, saving you time and efforts.