A 99.9% Server Uptime
We have built our hosting system using stable hardware components and significantly tweaked software. Our administrators have installed a modified version of SELinux on our hosting servers in order to guarantee the highest level of safety and stability. We have installed several DDoS protection devices combined with highly effective firewall programs to make sure our network is impenetrable and secure.
All hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, the guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to deliver an enterprise–grade hosting service, you can scarcely count on the default network configuration in a datacenter. We have set up our own custom network to ensure the fastest possible connection speed with the rest of the world.
And thanks to this, irrespective of which datacenter facilities you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our services, or if you think that they are insufficient, or if you decide that you want a VPS servers rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control over your domain names even when you delete your account with us.
24/7 Technical Support
If you happen to run a hosting firm, your tech support engineers are very important. That’s why we have carefully gathered a very knowledgeable team of tech support engineers, each with many years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support requests are answered within sixty minutes and our average ticket response time is well under 20 minutes!