Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center section integrated into WEBCIOCRACY’s Control Panel. It offers a detailed knowledgebase with frequently asked questions and comprehensive educational articles prepared by our practiced help desk support team.

  • Top quality support service

  • Instructional Videos

  • If you’d like to watch how an action is achieved or how an issue is addressed, instead of just reading about it, check out our compilation of instructional video tutorials. They address various different topics and will help you quickly understand how to work with the Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client care service with a 60–minute response time guarantee. A group of professional support engineers will be online for you to answer all the questions that you might have. During non–busy periods, a reply will be provided within just 20 minutes.